Privacy Policy

Last Updated:

Introduction

Scentghart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lawn and garden maintenance services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation for our lawn and garden maintenance services
• Contact us through our website contact form
• Schedule maintenance services
• Communicate with us via email or phone

The types of personal information we may collect include:

• Name and contact information (email address, phone number, postal address)
• Property address and details
• Service preferences and requirements
• Payment information (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lawn and garden maintenance services
• Process your service requests and schedule appointments
• Communicate with you about your services, including sending service reminders and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent) about our services
• Comply with legal obligations and protect our rights

Advertising and Marketing

We may use your information to provide you with advertisements and marketing communications about our services. We work with third-party advertising partners, including Google Ads, to deliver relevant advertisements to you.

These advertising partners may use cookies and similar tracking technologies to collect information about your online activities across different websites to provide you with targeted advertisements based on your interests.

You can opt out of personalized advertising by visiting the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page. You can also opt out of Google's use of cookies by visiting Google's Ads Settings.

Google Services

We use Google services, including Google Analytics and Google Ads, to analyze website traffic and deliver advertising. Google may use cookies and other tracking technologies to collect information about your use of our website.

For more information about how Google collects and uses data, please visit Google's Privacy Policy at https://policies.google.com/privacy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our business and providing services to you, including payment processors, email service providers, and customer relationship management systems
• With advertising partners, including Google Ads, for advertising and marketing purposes
• With analytics providers, such as Google Analytics, to analyze website usage and improve our services
• When required by law or to respond to legal process, including court orders and government requests
• To protect our rights, property, or safety, or that of our customers, employees, or others
• In connection with a business transfer, such as a merger, acquisition, or sale of assets
• With your consent or at your direction

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

For information collected through Google Analytics and Google Ads, data retention is subject to Google's data retention policies. You can learn more about Google's data retention practices in their Privacy Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand, including the United States, where our service providers (such as Google) are located. These countries may have different data protection laws than New Zealand.

When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver targeted advertisements through Google Ads and other advertising networks
• Measure the effectiveness of our advertising campaigns
• Improve website functionality and user experience

We use both first-party cookies (set by our website) and third-party cookies (set by our service providers, including Google). For more detailed information about how we use cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Scentghart
59 Gibson Place, Papamoa Beach
Tauranga 3118, New Zealand
Phone: +64223299665
Email: info@scentghart.world